How we do business...

policies

• Quotes - A detailed description for all work done by HirMon & Associates is provided to our clients prior to work beginning on any project. As the mood strikes us, we may work up one or two simple renditions for things like a web page design or a unique website program, but this depends on our activity level at any given time.
• Security deposit - A non-refundable security deposit equaling 50% of the cost cited in the formal quote we present is required before beginning work on any project. Depending on the time required to complete a project, the following may apply:
• After 30 days from the security deposit and additional 25% of the project quote is required to keep the project moving forward.
• On completion of the project, the balance of the quote is due.
• Payments - We accept payments online with a major credit card. We no longer accept personal checks, but corporate checks and POs are welcome.
• Holidays and Vacations - We take off all major holidays and the 3rd week in September for vacation. At least 2 days per week (not necessarily Saturday and Sunday) are also "down-time" in the office.
• Invoicing - We provide invoices for tax purposes as a normal matter of doing business.
• Exclusivity - We do not, and cannot, work "exclusively" for any one client or agency. This is to protect the needs of our existing client base.
• Right of Refusal - We reserve the right to refuse services to any individual or agency with or without comment.
• Right of Termination - We reserve the right to terminate any project or agreement which, in our opinion, compromises the reputation of HirMon & Associates, Inc., working arrangements with other clients or poses a potential legal liability. This includes, but is not limited to, clients that prove to be abusive or difficult or habitual failure to provide necessary information to us to complete their projects in a timely manner, fraudulent misrepresentation of project goals and information provided and failure to pay invoices in a timely manner.
• Project Suspension - In those rare cases where the client cannot or will not provide necessary information to complete a project once it has started, the project is automatically suspended after 30 days of inactivity. A separate $100 reinstatement fee may be charged, if necessary.